Privacy Policy

1. Introduction

WiseHealth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health analysis platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, date of birth, gender
• Health Data: Lab test results, DNA test data, health questionnaire responses
• Account Information: Username, password, profile settings
• Payment Information: Billing address, payment method details (processed securely by our payment providers)
• Usage Data: How you interact with our platform, features used, time spent

3. How We Use Your Information

We use the information we collect to:

• Provide personalized health analysis and recommendations
• Create and manage your account
• Process payments and subscriptions
• Communicate with you about our services
• Improve and develop new features
• Ensure the security of our platform
• Comply with legal obligations

4. Data Security

We aim to implement industry-standard security measures to protect your personal and health information. Our current controls include:

• Transport-layer encryption (HTTPS) for data in transit
• Application-level encryption for specific sensitive fields at rest
• Access controls and authentication on every protected endpoint
• Server-side authorization enforced on all health-data reads and writes

Note: WiseHealth is being built toward HIPAA-readiness and GDPR-readiness. Formal compliance with healthcare data protection standards requires legal review, signed vendor agreements (e.g., BAAs), and operational evidence that are still in progress. We will update this page as those reviews complete.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share your information
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: