Terms and Conditions

Last updated: January 2026

1. Acceptance of Terms

By accessing and using WiseHealth's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

WiseHealth provides personalized health analysis, recommendations, and insights based on user-provided health data including but not limited to lab test results, DNA test data, and personal health information. Our services are intended for informational purposes only and should not replace professional medical advice.

3. User Responsibilities

Users are responsible for:

  • Providing accurate and truthful information
  • Maintaining the confidentiality of their account credentials
  • Using the services in compliance with applicable laws
  • Not sharing their account with third parties
  • Consulting healthcare professionals for medical decisions

4. Medical Disclaimer

WiseHealth is not a medical provider. The information and recommendations provided through our platform are for educational and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5. Intellectual Property

All content, features, and functionality of WiseHealth, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of WiseHealth and are protected by international copyright, trademark, and other intellectual property laws.

6. Subscription and Payments

Certain features of WiseHealth require a paid subscription. By subscribing, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are subject to our refund policy.

7. Limitation of Liability

WiseHealth shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

8. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use the services will immediately cease.

9. Changes to Terms

WiseHealth reserves the right to modify these terms at any time. We will notify users of significant changes via email or through the platform. Continued use of our services after such modifications constitutes acceptance of the updated terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

support@wisehealth.com